Troubleshooting
VPNFast sends a 6-digit code to the email address you entered. If it has not arrived: Check your spam or junk folder. Automated messages are often filtere...
Fri, 23 Oct, 2026 at 3:35 PM
VPNFast installs a small background service on your PC that handles the VPN connection itself. If that service is not running, the app cannot connect, and P...
Fri, 23 Oct, 2026 at 3:35 PM
If the Premium tab is empty while the Free + Basic tab shows locations, one of the following usually applies: You do not have an active Premium subscripti...
Fri, 23 Oct, 2026 at 3:35 PM
If your payment went through but the app still shows your account as Free, try these steps first: Open theĀ upgrade screen in the app and select Restore Pu...
Fri, 23 Oct, 2026 at 3:35 PM
Signing in to VPNFast uses your email address and a 6-digit verification code. There is no password to remember or reset. If you cannot sign in: Make ...
Fri, 23 Oct, 2026 at 3:35 PM