Signing in to VPNFast uses your email address and a 6-digit verification code. There is no password to remember or reset.


If you cannot sign in:

  1. Make sure you have a stable internet connection.
  2. Check that you entered your email address correctly. Select edit on the verification screen to change it.
  3. Check your inbox, including your spam or junk folder, for the 6-digit code.
  4. Make sure you are entering the most recent code. Each new code replaces the previous one.
  5. Use Resend Code if the code has expired. It becomes available 60 seconds after the previous one was sent.
  6. Close VPNFast completely, reopen it and try again.
  7. Make sure you are using the latest version of VPNFast from the Microsoft Store.


If you still cannot sign in, contact support through Settings, then Help and Support, and include the email address you are using and a screenshot of any error message.