General Queries

[iOS & Mac] What information does VPNFast track about users?
VPNFast understands the importance of user privacy. Here's what data we collect: Technical connection information: To maintain a stable and high-perf...
Tue, 19 May, 2026 at 4:05 PM
[iOS] How do I switch to a new iPhone and maintain my VPNFast subscription?
Switching to a new iPhone doesn't mean giving up your existing VPNFast subscription! Here's how to easily transfer your subscription to your new dev...
Wed, 20 May, 2026 at 4:20 PM
[iOS] How do I confirm my connection through VPN on my iPad or iPhone?
There are two quick ways to see if your VPN is connected on your iPhone or iPad: Look in Settings: Open the "Settings" app on your device. Scr...
Tue, 19 May, 2026 at 4:07 PM
[iOS & Mac] Is using a VPN legal in my country?
VPN laws can vary by country.  While  itself doesn't restrict users based on location, it's important to be aware of the regulations in your area. ...
Tue, 19 May, 2026 at 4:08 PM
[iOS & Mac] What information does VPNFast track about users?
VPNFast understands the importance of user privacy. Here's what data we collect: Technical connection information: To maintain a stable and high-perfo...
Tue, 19 May, 2026 at 4:13 PM
[iOS & Mac] Why am I charged even though it's a free trial?
VPNFast offers a free trial to let you try their service before committing. However, to avoid unwanted charges, it's important to understand how the tri...
Tue, 19 May, 2026 at 4:54 PM
[iOS & Mac] Why do I need to install a profile from the VPNFast app?
Think of a VPN profile like a key that unlocks a secure connection!  Here's how it works: Easy Connection Setup: The profile stores important informat...
Tue, 19 May, 2026 at 4:15 PM
[iOS & Mac] Exposed vs. Protected Device on VPNFast App
Using VPNFast helps add an extra layer of privacy and security while browsing the internet, especially when using public Wi-Fi networks like cafés, airports...
Tue, 26 May, 2026 at 3:15 PM