General Queries

[iOS] How can I change phone and continue using VPNSuper?
When you are already using the app with an active subscription, if you change your phone and want to restore your subscription on a new phone, please follow...
Wed, 23 Jun, 2021 at 10:18 AM
[iOS] How do I confirm my connection through VPN on my iPad?
Yes, there is a way to be sure that your connection with VPN is active. On your iPhone/iPad/iPod, on the status bar (top area within the screen), you w...
Wed, 23 Jun, 2021 at 10:19 AM
Is using the VPN allowed in my country?
This depends on the local laws of the country you are in. The app does not distinguish or restrict users from any country.
Mon, 2 Nov, 2020 at 3:51 PM
What user info does the VPN Proxy Master track?
The only information tracked is technical information related to a VPN connection, in order to maintain performance and stability. And nothing of an individ...
Mon, 2 Nov, 2020 at 3:58 PM
[iOS] For what reason am I charged when it is a free trial?
The chargeable subscription begins naturally on reaching the end of the free trial duration, to give consistent continuous experience. So according to Apple...
Wed, 23 Jun, 2021 at 10:05 AM
[iOS] Why do I need to install a profile from the app?
A VPN profile does all the hard work for you to enable you to connect your device to the preferred VPN server. The profile stores very important informatio...
Wed, 23 Jun, 2021 at 10:06 AM
Exposed vs. Protected Device on VPNSuper App
Using a VPNSuper is all about keeping your online activity secure, especially on public Wi-Fi networks. Let's dive into what the "Exposed!" an...
Wed, 17 Apr, 2024 at 3:23 PM