If you're unable to connect to a specific VPNFast server, the issue may be related to the selected server, your internet connection, or your current network.


Try the following:

  1. Check that your internet connection is working properly. 
  2. Disconnect from VPNFast and try connecting to the same server again. 
  3. Try connecting to a different server location. 
  4. Restart the VPNFast app.
  5. Restart your Windows device and try connecting again.


If other VPNFast servers connect successfully but one specific server does not, please contact our support team and let us know the affected server location.


Contact Support: If the issue continues, please contact us at support@vpnproxymaster.app and provide the affected server location and a screenshot or screen recording, if possible.