We understand that situations may arise where you might need a refund for your VPNFast purchase. Here's how to initiate the process:


Contact Our Support Team:

  • As a first step, please reach out to our friendly customer support team by email at: support@vpnproxymaster.app
  • Briefly explain the reason for your refund request. The more details you can provide, the better we can assist you.


Response Time:

  • We strive to respond to all support emails within one business day. 


iTunes Refund Process:

  • It's important to note that refunds for all iTunes App Store purchases, including VPNFast subscriptions, are ultimately handled by Apple's support system. 


Considerations for Refunds:

  • Canceling your subscription won't result in a refund for the current billing period. You'll still have access to VPNFast features until the end of that cycle.
  • Unfortunately, we cannot offer refunds for unused portions of your subscription due to Apple's billing policies.


Additional Support: