We understand that situations may arise where you might need a refund for your VPNFast purchase. Here's how to initiate the process:
Contact Our Support Team:
- As a first step, please reach out to our friendly customer support team by email at: [email protected].
- Briefly explain the reason for your refund request. The more details you can provide, the better we can assist you.
Response Time:
- We strive to respond to all support emails within one business day.
iTunes Refund Process:
- It's important to note that refunds for all iTunes App Store purchases, including VPNFast subscriptions, are ultimately handled by Apple's support system.
Considerations for Refunds:
- Canceling your subscription won't result in a refund for the current billing period. You'll still have access to VPNFast features until the end of that cycle.
- Unfortunately, we cannot offer refunds for unused portions of your subscription due to Apple's billing policies.
Additional Support:
- If you have any questions about Apple's App Store refund policies, you can visit their official support page: https://support.apple.com/en-us/118223